After-Sales Service

Contents of after-sales service

1. Warranty service: most products will be provided with a certain period of warranty after purchase, during which the enterprise shall be responsible for repairing or replacing if quality problems occur.

2. Technical support: enterprises should provide technical advice and support to help customers solve problems encountered in the process of use.

3. Customer Feedback Mechanism: Enterprises should establish effective customer feedback channels, timely collection and processing of customer comments and suggestions, in order to continuously improve the quality of service.